Personal Data Protection
Concerned about the protection of your privacy, we attach great importance to the confidentiality of the personal data you provide to us.
We wish to explain to you, through this personal data protection policy (hereinafter "Policy"), the nature of the personal data we collect, how we process it, the measures we take to ensure its security, and the nature of your rights.
Our Policy may be updated at any time by us, and these modifications will take effect immediately. We therefore invite you to consult it regularly to review its latest available version.
By using our website lespetitsprodiges.com (hereinafter referred to as "Site"), you declare that you accept the terms of this Policy and consent to our collection and use of your personal data in accordance with the Policy. This Policy applies to all personal data you provide to us directly or indirectly. In case of disagreement with the terms of the Policy, we invite you not to use our site.
For any information, you can contact us here
1. WHO COLLECTS YOUR PERSONAL DATA?
Your collected personal data is processed solely by Les Petits Prödiges.
2. WHEN DO WE COLLECT YOUR DATA?
We directly collect personal data from you notably when:
- You create an account on our Site,
- You subscribe to our newsletter,
- You place and pay for an order on our Site,
- You use our loyalty program,
- You write a customer review, a comment on our social networks or on our Site,
- You contact us through various channels, including contact forms, by post, or by phone,
- You contact us via our social networks,
- You participate in a game or contest, product tests, satisfaction surveys, polls,
- You share your content with us on our UGC (User Generated Content),
We only collect your personal data when it is strictly necessary and legal. We are committed to collecting only the minimum personal information required for the purposes covered by this Policy.
In the event that we need to use your personal data for purposes not covered by this Policy, additional consent will be requested. Such consent is not mandatory but will sometimes be necessary for us to be able to meet your needs/requests.
Please note, however, that your consent will not be necessary if our processing of your personal data is justified by a legitimate reason, provided that this use does not have a detrimental effect on your own rights and interests.
3. HOW DO WE COLLECT YOUR DATA?
We may collect personal information about you from various sources, including:
- Directly collected personal data that you voluntarily provide to us, particularly through collection forms (for example: name, first name, contact details, etc.);
- Indirectly collected personal data, automatically or with your express consent when using our Site;
4. WHAT PERSONAL DATA DO WE COLLECT?
We only collect the data provided on our website: your first name, last name, email address, the content of your order, the order amount, delivery address, mobile/landline phone number, date of birth, the content of your review.
5. FOR WHAT PURPOSES DO WE COLLECT YOUR DATA?
The processing we carry out serves an explicit, legitimate, and determined purpose.
Any processing of your personal data for a purpose other than those outlined below will require your consent if it is not justified by a legitimate interest.
For our part, processing your personal data allows us to provide you with the site's services, ensure their improvement, and maintain a secure environment, and notably to:
- Manage the operation and optimization of our Site and our services and products;
- Help accelerate your future activities and experiences on our Site;
- Evaluate the use of our Site, our products, and services, and analyze the effectiveness of our communication campaigns and promotions;
- Manage the loyalty program and allow you to benefit from its advantages. These processes are carried out subject to your consent;
- Manage our customer relationship via our CRM, to better understand you, personalize our products and services, and contact you regarding products and services that may interest you (launch of new products, promotional offers, promotional events, PR events, VIP gatherings) provided you have given your consent (or have not expressed your refusal) or you have previously requested a product or service from us and the communication is relevant or related to that prior request and made within the time limits set by applicable laws.
- Provide you with products or services you request (information requests, answering your questions/comments);
- Verify, identify, and authenticate the personal data you have provided to us;
- Prevent and detect fraud, malware (malicious software), and manage security incidents;
- Manage any disputes.
We strive to minimize the data collected, keep it accurate and up-to-date by facilitating the rights of data subjects.
6. HOW LONG DO WE RETAIN YOUR DATA?
|
DATA TYPE |
RETENTION PERIOD |
|
>Personal data you have completed/declared in your profile. >Data concerning your browsing, your use of the Site, |
Three (3) years from your last activity on the Site |
|
>Data related to an order |
Three (3) years from your order date |
|
>Audience measurement statistics and your raw traffic data on our Site |
Thirteen (13) months |
|
>Banking data |
Duration of the transaction. Subject to your express agreement, this data may be retained until the credit card's expiration date. |
|
>Data allowing proof of a right or a contract to be established, or retained under a legal obligation |
Archiving in accordance with current legislation. |
However, to fulfill our administrative, legal, accounting, and tax obligations, your data may be archived and retained beyond the aforementioned periods, in accordance with current legislation.
8. WHO ARE THE RECIPIENTS OF YOUR DATA?
We are the sole recipients of your personal data and do not commercialize it.
9. WHAT IS OUR POLICY REGARDING TRANSFERS OUTSIDE THE EU?
We do not transfer your data outside the EU.
10. HOW DO WE PROTECT YOUR DATA?
As the data controller, we take all reasonable precautions to preserve the security and confidentiality of your personal data by implementing organizational, technical, software, and physical measures.
Access to your personal data is limited to prevent any unauthorized access, modification, interference, loss, and/or misuse. However, despite our efforts, we cannot guarantee the perfect security of the transmission or storage of your personal data on the Internet, as the Internet is not a sufficiently safe and secure environment.
11. HOW TO EXERCISE YOUR RIGHTS?
In accordance with the Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation No. 2016/679 of April 27, 2016, you have:
- A right to access your personal data,
- A right to rectify your personal data,
- A right to object to the processing of your personal data for legitimate reasons,
- A right to erasure of your personal data subject to legitimate reasons,
- A right to portability of your personal data from May 25, 2018,
- A right to "digital death", in accordance with the law for a Digital Republic, by providing us with directives concerning the retention, erasure, and communication of your personal data after your death. These directives can be registered with a "digital trusted third party" certified by the CNIL.
In the absence of a person designated to ensure the execution of these directives, your heirs will be designated.
In the absence of directives given during your lifetime, your heirs will then have the possibility to exercise certain rights, in particular:- the right of access, if it is necessary "for the settlement of the deceased's estate",
- the right of opposition to close your user accounts and object to the processing of their data.
To exercise these rights, you simply need to make a written, signed request, accompanied by proof of identity, to Customer Service via email through the contact form: here
A response will be sent to you within one (1) month from the date of receipt of your request. We nevertheless reserve the right not to act on requests that are manifestly unfounded.
However, you can exercise your right to access and rectify your personal data at any time from your Account.
12. WHAT IS OUR POLICY REGARDING MINORS' PERSONAL DATA?
Our Site is intended for adults or minors authorized by their legal guardian to place an order on the Site.
We do not knowingly collect or process personal data relating to minors.
13. SOCIAL NETWORKS/LINKS
Les Petits Prödiges is not responsible for the collection or unlawful processing of personal data carried out by the social networks we use such as Facebook and Instagram.
As a service provided to our visitors, our Site may contain hyperlinks to other websites that are neither operated nor controlled by Les Petits Prödiges.
Les Petits Prödiges will therefore not be held responsible for the content of such websites, nor for the data protection practices of the third parties who operate them. We draw your attention to the fact that third-party data protection practices may differ from those presented in this Policy. We encourage you to check and understand their practices in this matter before entrusting them with your personal data.
