Frequently Asked Questions

Delivery & returns 📦

Delivery times

Items shipped via standard delivery will be delivered in metropolitan France within 3 to 4 business days. 

🚨🚚 During this holiday season, our delivery times may be slightly extended, but rest assured, your little wonders are on their way and will arrive very soon! Thank you for your patience. 

Please note that delivery times for international orders may vary depending on the destination country.

Delivery rates in France

Home delivery is priced at €4.90

Pick-up point delivery is priced at €2.90

🎁 Good to know: pick-up point delivery is free on orders over €45!

International shipping rates

International shipping costs vary depending on the destination country of your order. These fees will be calculated at checkout, just before you proceed to payment.

Returns and refunds

You have the option to initiate a return within 14 days of receiving your order, provided that the products have not been used. To do so, please contact our customer service team at hello@lespetitsprodiges.com, mentioning your order number.

Our team will explain the return process to you.

The products

Where do your products come from?

100% of our products aremade in France! Some little wonders are designed in Brittany, others on the French Riviera...

Are your products healthy?

Health is at the heart of our concerns. Our products are crafted with short, transparent formulas that are up to 100% natural in origin. A healthy option with no secrets for your well-being.

Are your products eco-designed?

Eco-responsibility is one of the three fundamental pillars of our brand. Our packaging is plastic-free, made of biodegradable cardboard or infinitely recyclable aluminum. Furthermore, we prioritize local production, 100% made in France.

Referral

Would you like to refer a friend?

If you are already a customer, you can gift €10 to a friend (and you will receive €15 in return once they have made a purchase). To do so, please visit the dedicated page here

Are you a mentee?

Once your friend has referred you:

- You will receive an email.

- Click on the referral link included to be redirected to our site.

- Wait for a small pop-up window to appear, which will generate a code.

- Use this code during your order checkout!

Please note, your code is valid for purchases of €35 or more.

And that's it! 🙂

Sell us back

Are you a reseller?

Go here

Are you a pharmacy?

Go here

Loyalty program

What is the Club Prödigieux?

At Les Petits Prodiges, every purchase earns you rewards!

🥰 From your very first purchase, you join our Club Prödigieux.

💰 You automatically receive 1 point for every euro spent.

🥈Accumulate your points to reach different tiers.

🎁 Each time you reach a new tier, you receive a gift to thank you for your loyalty!

What are the prizes to be won?

The Prödigieux Club offers you many benefits! Collect points, progress through the tiers, and receive a multitude of gifts:

🥉From 100 to 250 points, you get the Bronze Prödige: a complimentary Magic Coconut Balm 30ml

🥈From 250 to 500 points, you get the Silver Prödige: a €20 voucher offered on purchases of €25 or more.

🥇From 500 to 850 points, you get the Gold Prödige: 25% off your next order.

🏅Over 850 points, you get the Platinum Prödige: free shipping for life!

How can I check my points balance?

To enjoy the benefits of our club, subscribing to our newsletter is required.

With each new order, we will inform you of the number of points accumulated by email.

Additionally, each time you reach a milestone, you will also receive an email containing your reward!

Didn't find your answer?

Our team replies within 72h, Monday to Friday.

Nous contacter

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MADE IN FRANCE

Skincare products made in the south of France.