Instructions for use
Terms and conditions
Not entirely satisfied with the effectiveness of our new deodorants (Clean Linen and Cotton Flower)? We'll refund you! Here are the conditions:
✅ You must have ordered from our official website www.lespetitsprodiges.com
✅ Valid for your 1st purchase of this product.
✅ Valid for up to 30 days after your purchase.
✅ You must have tested the deodorant for at least the recommended transition period.
(A transition phase is necessary when you adopt a new deodorant (especially a natural one); this can last from 2 to 3 weeks. This is the time needed for your body to regulate itself and adapt to the new product).
✅ To help us better understand your needs and improve our products, we ask you to please return the product in question. Please note, the return shipping will be at the customer's expense.
✅ Refund will be in the form of a gift card to be used on www.lespetitsprodiges.com (valid for 1 year).
How do I make my claim?
Send an email to hello@lespetitsprodiges.com with:
- Your first and last name
- Your order number
- The email address you used for the order.
- The reason for your dissatisfaction with our new formula. Please write a few lines so that we can best understand what was wrong.
Our customer service will reply to you as soon as possible within 5 business days and will share the delivery instructions with you.
Until what date is this warranty valid?
This Satisfaction or Your Money Back guarantee is valid until 30/10/2023.
The Transition Phase: What Is It?
When switching to a new deodorant, it's important to understand the transition phase. During this period, your skin adapts to new ingredients, which may cause slight irritation or unusual sensations. Your body may also regulate odors and perspiration differently during this phase. It is recommended to persevere for a few weeks (2 to 3) to allow your body to adjust to the new formula.
File my claim
Our new deodorants
Our new deodorants
